Ideally, the administrator should appoint a new administrator before leaving.
If this is not possible, you need access to the mail account of the retired employee. Request a new password via the button Password? on the pCon.login page.
If this is also not possible, please contact the pCon.login team at pcon-community-activation@easterngraphics.com.
We can not transfer users from one organization to another. Please delete the new (second) account, so the redundant organization account will be closed and the mail address is no longer listed in the system. Then, we could set your address as admin in the existing (first) organization account. After that, you need to set a new password, and should then be able to use the account being an admin.
We also recommend to have at least one admin in each organization with a general email address, such as info@ or hello@, to ensure access is possible when another admin user leaves the company.