When providing support for user queries, you must have a support card. The time spent will then be deducted from the credit you purchase in advance. The support card is available from 1 hour. You will receive an overview of the time spent and you will be informed when the credit is less than 10 minutes. You can purchase a support card in our pCon.shop. (www.pcon-shop.com)
When it comes to support for technical matters, of course no costs will be charged.