Installing data updates from the pCon.update DataClient

Installing updates on your system is very easy with the pCon.update DataClient. All tasks are executed automatically. However, you have the possibility to view and customize the selection of the updates to be installed.  

The installation is executed in the following steps:

- Welcome

- Log in to pCon.logn

- Relevant applications

- Check for updates

- Confirm updates

- Install updates

- Finished


Click on one of the steps to obtain detailed information on the respective step.

Welcome

The pCon.update DataClient starts with the Welcome page.



When you have read the information or if you have used the DataClient already more frequently, you can directly start the installation by clicking Next.

Alternatively, you can use additional functions or modify the program settings in the Enhanced menu. Please note that the functions of the Enhanced menu are no longer available when exiting the Welcome step.


Log in to pCon.login

This step is only necessary if you are not yet logged onto pCon.login with the pCon.update DataClient. Before using it for the first time, you must log in to your pCon.login account via your system browser. If you do not yet have a pCon.login account, you can find more information here: https://login.pcon-solutions.com/help. If you are not yet registered, you will be prompted to register after clicking on the Next button on the Welcome page:


After the second click on Next, your system browser will open. Enter your pCon.login user data.



After clicking Log in, you can close your browser window and continue working in the pCon.update DataClient.

Relevant applications

This step displays all applications available on your system, which are supported by pCon.update. This list is for information purposes. If application program should not be listed, it is recommended to first check the application installations before using pCon.update. Otherwise, pCon.update might not be able to update your system completely.


Additionally, it is checked whether the applications are still open. If this should be the case you are prompted to exit the applications because open applications cannot be updated.





Check for updates

In the next step

•pCon.update DataClient establishes the connection to the server and downloads a list of all updates available on the server

•and synchronizes the versions available on the server with the versions already installed on your system.


These processes are executed automatically and usually take a few seconds only.


According to the result of the checking, you are automatically forwarded:

The connection to the server has failed

An update for pCon.update DataClient is available

New updates are available

No new updates are available

The connection to the server has failed

No connection to the internet


Typical reasons for this error are:

•You have no connection to the internet. To rule out this error, use a web browser to check whether the connection is working.

•You have defined an incorrect proxy server in the settings. Click Cancel and go back to the Welcome screen. Open the settings dialog and check your proxy settings under Network > Proxy. Check whether the proxy from the settings works in your web browser.

Access to update directory failed



Typical reasons for this error are:

•You have entered a wrong user name or a wrong password. Please verify the entries and try again. If you forgot your password, please click the link to call the access administration. You then have the possibility to request a new password.

•Your access has not yet been granted or it has been disabled again. Please click the link to call the access administration. If you cannot solve the problem with the access administration, please contact your data distributor.

An update for the pCon.update DataClient is available

The pCon.update DataClient has the option to update itself automatically via internet. As soon as there is a new client version available on the server, you are automatically led step by step through the installation. Further information is available in the paragraph DataClient update.

New updates are available

If the DataClient found that your system should be updated, you are automatically forwarded to the next step:

Select updates

No new updates are available

If no new updates should be available, the final page of the Assistant is displayed informing you that your system is absolutely up to date.

Finish


Confirm updates

If new updates are available for your system, the pCon.update DataClient displays them in a list. You now have the possibility to individually select the packages to be installed. If you select a package which requires other packages, the necessary packages are automatically selected, too. A note in the lower area informs you if this is the case.



Additionally, you have the possibility to retrieve information on the packages. Therefore, click both icons in the last column. This symbol  allows you to call up the package properties. This symbol  allows you to call up the history of the package. This provides you an overview over the last modifications of the package. You can select or deselect all packages in one step by right-clicking the package list and thus calling up the context menu. There, you can select the desired menu point.





A filter function is available below the package list. In case of a longer list of update, this provides you the possibility to limit the number of the packages listed. Just enter a word or a part of a word, which is included in the package names you want to select, into the filter entry field. After that, only those packages are displayed which contain the respective word or part of a word. You can also enter several words or parts of words separated by a space. Then all those packages are displayed which contain the respective words/parts of words; the words/parts of words can be contained in any order and separated by any other characters in the package name.


The entry of wild cards or regular expressions as a filter is not supported. You can reset the filter to display all packages available by clicking the Delete button right to the filter entry field. Please note: all checked packages will be installed even though these packages might be hidden by the filter function. The filter function only affects the packages displayed but not their installation.



If you have decided which packages you want to install, just click the Install button in the lower area in order to start the download and the installation of the packages.

Install updates

In this step, the pCon.update DataClient executes the following processes:

•Download of the required installation packages

•Verification of the packages

•Installation of the packages

These processes are executed automatically and usually don’t require your intervention. The status bars keeps you informed about the current process and the time remaining for the current step.

Step 1: Download

In the first step, the packages you selected are downloaded. Note: You can abort the download at any time. Please note that in this case you have to download again all packages that had already been downloaded, if you decide later to restart the update.


Step 2: Checking packages

The installation packages are then checked for transmission errors and defective packages. If errors are detected, the installation is canceled automatically. If you only want to install a few packages, this step is carried out so quickly that it is not displayed. This is no error. Note: You can also abort the package verification, if necessary. Please note that this case also requires a new download of all packages, if you restart the update process later on.



Step 3: Installation

As soon as download and package verification have been successfully completed, the installation is automatically launched.

Note: You cannot abort this process any more because partly installed packages are frequently inconsistent and would result in the fact that your applications would not work correctly any longer.



Finish

The pCon.update DataClient informs you as soon as the installation has been successfully completed. Additionally, you can view the Installation log in the Enhanced menu.




In case warnings or errors occurred during the installation, you will also receive a respective note. Finally, please click Finish in order to close the DataClient. You can relaunch the DataClient at any time to check whether new updates are available.

Getting started with the pCon.update DataClient
Installing pCon.update DataClient version updates