After updating to pCon Planner PRO version 8.15, users may find the software inaccessible on their laptop. The application files appear to be present but cannot be executed.
Cause
The antivirus software detected the updated installation files and moved them to its quarantine system, preventing the software from launching.
Resolution
This is a workaround, not a permanent fix.
- Check your antivirus software's quarantine folder for pCon Planner PRO files
- Restore the quarantined files to their original location
- Add an exception for pCon Planner PRO in your antivirus settings to prevent future false positives
Prevention
To avoid this issue in future updates:
- Temporarily disable real-time scanning in your antivirus software during the installation process
- Add pCon Planner PRO to your antivirus software's exception list
Be sure to check AI-generated content for accuracy.